Springring Support & Help Center
FAQ
FAQ
Find the answers to the most common questions we get asked
General
Is the Calendar important?
What are Group Events?
I am a Parent and Teacher at the same school, what should I do?
For Leaders
I just finished my roll-over and all staff disappeared. What should I do?
What can an Admin do?
I've imported all my users. Can I add more users?
What's the difference between Groups and Boards?
What's the difference between a Teacher and a Contributor?
For Teachers
When to use Direct Posts?
Why use Alert Posts?
How many Classes can I create?
As a Teacher, why can't I post on a Class?
I'm trying to post, what size files can I upload?
Can Teachers chat with one another?
For Parents
Can Parents chat with each other?
I'm a Parent, why can I chat to some teachers but not others?
Why can't I see the chat icon on the Parent App?