I just finished my roll-over and all staff disappeared. What should I do?

You should not delete any users from the users sheet you downloaded. This will make users disappear, what you can do is enter all your users' details in another sheet and import it. If you want to know more about importing your users, click here. 

• You should not delete any of your staff members 
• Make sure that you do not change any of the emails on the users’ sheet before you import